Refund policy

At MadMoose, every item is custom printed on demand specifically for you when you place an order. Because of this custom-made nature, we do not offer returns, exchanges, or refunds for buyer’s remorse, change of mind, or incorrect sizing. Please make sure to check our size guide carefully before placing your order.
Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
If your item arrives with a manufacturing defect, print error, or damage during transit:
1. Contact us within 7 days of receiving your order at madmoosein@gmail.com.
2. Include your order number and clear photos showing the defect or damage.


If you have any questions regarding your order, please reach out to us at madmoosein@gmail.com.